How do I find my tyre size?
The size of a tyre is printed onto the side of the tyre – on the area known as the sidewall. When looking for the size, you will see that it is made up of a series of numbers and letters.
In the above example, each section breaks down as follows:
205 - Width of the tyre in millimetres
55 - Height of the tyre sidewall as a percentage of the width. In this case 55%. Also known as the aspect ratio.
R16 - The diameter of the tyre's inner rim in inches
91 - Load Rating of the Tyre.
V - Speed Rating. Indicates the maximum speed for the tyre when at full load.
You can also use the vehicle registration lookup tool on the DWBtyres.ae homepage. This checks the data held by the DVLA to find out what tyre size is appropriate for your vehicle.
When using this tool, we recommend that you double-check the size provided against what you currently have fitted to your vehicle as multiple sizes may be recommended depending on the age and model of your vehicle.
How do I know what tyres I should choose?
When choosing new tyres, there are a number of factors to consider.
Four key factors when making your choice are:
1. The weather and climate of where you live
If, for example, you live in a part of the country which experiences a lot of rainfall, looking at the tyre label score for ‘wet grip’ would be a good place to start.
2. The type of vehicle you own
Cars, vans, 4x4s and camper vans require specific tyres-built to meet the unique requirements of each vehicle type.
3. Your driving style
Each tyre on DWBtyres.ae comes with an overview of what conditions the tyre has been constructed for. Evaluating these characteristics will help find a tyre that suits your style.
4. Your budget
We understand that money is a major factor in choosing a tyre and the temptation may be to go with as cheap a tyre as possible. However, tyres are the only contact your vehicle has with the road. So rather than think how cheap can I get tyres, consider how much can I afford.
How do I find out more about the brands?
We know that buying the right tyres is important and many shoppers like to research and compare different makes and models.
If you are looking for information on specific a tyre, our tyre experts have collated information on each model in our catalogue. This is displayed on each tyre’s product page – which can be accessed from the tyre search results page by simply clicking on a tyre’s name.
We also have a directory of the different brands we stock on the website.
Why do some tyres have vehicle manufacturers listed against them?
Some vehicle manufacturers may require specialist tyres to be fitted to their vehicle, as these tyres were used when the vehicle was designed.
Some tyres are very specific and must be fitted to a specific vehicle, as significant time and resource have been spent ensuring that they are tuned and optimised for the vehicle concerned, this is especially true in higher-powered sports or luxury vehicles.
What do XL and Reinforced mean?
If your car is a multi-purpose vehicle (i.e. Minivan) or a vehicle that tends to carry heavy loads, it is likely that the manufacturer has designed the vehicle to be fitted with tyres that are capable of supporting heavier loads. These tyres are classified as XL (Extra Load) or reinforced tyres.
If your current tyres are either of these, you will see the lettering XL or RNF on the sidewall of the tyre – in the same way, that the tyre size is printed on the side.
What tyres will offer good mileage?
Unfortunately there is no simple answer to this question. How a tyre wears over time is affected by a significant amount of varying factors – such as:
- Driving style
- Driving surfaces
- Vehicle set up
- Vehicle make and model
If this page does not answer your question, you may find the answer by returning to our Help Centre. Here you will find answers to a number of frequently asked questions.
Do you sell rims or alloys as well as tyres?
Yes, DWBtyres.ae sells all automotive parts. You can do inquiry via Call or WhatsApp on 050 571 2302
Does the age of a tyre matter?
Tyre Safety: 5 Year Rule
Tyres are considered to be “new” and fit for retail up to 5 years from the date of production.
This is an industry-standard based on the German BRV.
When in use, it is recommended that tyres are replaced when they reach 7 - 10 years old, (6 years in the case of caravans or trailers).
How To Tell A Tyre's Age
On the sidewall you will find a tyre's ‘DOT code’. One of the key pieces of information that can be gained from this is the date the tyre was manufactured.
Since the year 2000, the date section of the code - the last digits - has been made up of 4 numbers.
The first two digits tell you the week number and the last two indicate the year the tyre was manufactured. In the example below the age code is '3909'. This means the tyre was made in the 39th week of the year 2009.
What brand of tyre will I get if I choose Value Choice?
For the DWBtyres.ae Value Choice range we source our tyres from a wide range of suppliers to ensure we get the cheapest prices.
The Value Choice is always a budget tyre and we will fulfil your order with a tyre that has exact tyre labelling score and information shown on the site.
Budget tyres are generally the cheapest tyres on the market due to the fact that the technology, research and material used in the construction of a budget tyres lacks the complexity or quality as other categories.
We are unable to guarantee a specific tyre brand as the tyre will be sourced specifically during the timeframe a purchase is made – taking into account availability within the timeframe and location of your fitting.
What brand of tyre will I get if I choose Quality Choice?
For the DWBtyres.ae Quality Choice range we source our tyres from a wide range of suppliers to ensure we get the best possible price.
The Quality Choice is always an economy tyre and we will fulfil your order with a tyre that has the tyre labelling score and information shown on the site.
Economy tyres are a new segment of tyre model that performs better than a budget tyre, but may not provide you with the level of performance of a mid-range tyre.
We are unable to guarantee a specific tyre brand as the tyre will be sourced specifically during the timeframe a purchase is made taking into account availability within the timeframe and location of your fitting.
Are Value Choice tyres suitable for my vehicle?
A DWBtyres.ae Value Choice tyre is a budget tyre. As such you should consider whether you are happy that the vehicle’s performance that you expect will be fulfilled by a budget tyre.
Budget tyres by their nature will not rival the performance of mid-range or premium tyres; however, their lower price point can be an attractive proposition if money is a major factor in buying new tyres.
Are Quality Choice tyres suitable for my vehicle?
A DWBtyres.ae Quality Choice tyres is an economy budget tyre, as such, you should consider whether the vehicle performance you wish to experience can be fulfilled by an economy tyre.
Economy tyres will deliver greater performance than a budget tyre, but will not rival the performance of higher quality mid-range or premium tyres.
Looking for a RunFlat tyre?
RunFlat tyres are designed specifically for the purpose of remaining functional, for a limited amount of time, with no air pressure in the tyre.
What this means is that should you suffer a puncture whilst driving, the tyre will still be usable for around fifty miles. This gives you time to drive the car home, or to a nearby garage.
One key safety component required when using RunFlat tyres is a tyre pressure monitoring system (TPMS).
With the TPMS, an alert is displayed on your console - letting you know that your vehicle has suffered a puncture and that you will need to replace the tyre as soon as possible.
Can I change away from RunFlat tyres?
Yes this is possible. However, if you are making the choice to do this you will need to replace all tyres as a full set. On top of this, adjustments to your vehicle’s tyre pressure monitoring system will be required.
You may be required to inform your insurer to ensure that your policy is still valid after the change of tyres.
How do I know if my tyres are RunFlat tyres?
You will be able to check whether your current tyres are RunFlat tyres by checking the sidewall.
Unfortunately there is no industry standard code to represent this and different manufacturers use different symbols or letters. These are as follows:
- Continental RunFlat Tyres – SSR
- Dunlop RunFlat Tyres – DSST or ROF
- Goodyear RunFlat Tyres – ROF or EMT
- Bridgestone RunFlat Tyres - ROF or RFT or RSC
- Michelin RunFlat Tyres – ZP
- Hankook RunFlat Tyres – tyres will be marked with HRS or have B at the end of the product number (e.g. K115B)
- Pirelli RunFlat Tyres – RSC
- Yokohama RunFlat Tyres – ZPS
What is speed rating?
The speed rating of a tyre is displayed on the sidewall. You will find it at the end of the tyre's size. It is always represented by a letter - in the following example the tyre speed rating is "V".
Speed ratings are based on tests in which engineers run the tyre at 6.2 mph steps, in 10 minute increments, until the required speed has been met.
Tyre Speed Rating Table
The following is a list of each speed rating and its maximum mph usage:
N - 87mph
P - 93mph
Q - 99mph
R - 106mph
S - 112mph
T - 118mph
U - 124mph
H - 130mph
V - 149mph
Z - 150+mph
W - 168mph
Y - 186mph
Why are you showing various speed ratings in my results?
These are the following reasons why you may see a number of different speed ratings when you search for tyres on DWBtyres.ae
- When entering a tyre size, you have the option to see results with “any” speed rating. We include this as an option for motorists. When this is selected we will show you all speed ratings for your tyre size that are in stock. Our search filters can later be used to refine the product results.
- Sometimes we will include different speed ratings than the one you entered in a search result. However, this is only ever done with a speed rating that is appropriate to your vehicle. We include higher speed ratings so you are presented with a fuller and better choice of tyres – providing you with a greater depth of availability and a wider range of price options.
Please note: all tyres that we display on a search results page will be suitable for your vehicle. However, if you are using a higher speed rating than the O.E. tyres for your vehicle, we recommend that you replace them in pairs across the axel.
Can I fit a higher / lower speed rating?
Changing the speed rating can be dependent on the type of vehicle you own.
If you are buying tyres for a 4x4 we recommend that you keep to the original speed ratings as fitted when the 4x4 rolled off the production line. If you wish to make changes then you should verify the change is suitable from the vehicle manufacturer. DWBtyres.ae cannot take responsibility for any mechanical issues that are caused as a result of a change of speed ratings.
However, for cars the fitting of a higher speed rating is fine. If you do choose a tyre with a higher speed rating though, we recommend that you match the tyres across the axels, avoiding having different speed ratings fitted on either side of the car.
We do not recommend lowering the speed rating to anything less than was fitted to your vehicle as original equipment on the production line.
To avoid any issues you should check what size and speed rating as recommended by your vehicle manufacturer. Usually, this information can be found on the car pressure sticker or the handbook of the car.
What does ZR mean?
ZR is a category of speed rating. It was first introduced for speeds over 150mph.
Since then car speeds have increased beyond what was believed to be the maximum required. With cars capable of going faster than 150mph, ZR was subdivided into Y, W, and the original Z. When buying new tyres double-check with the manufacturer's handbook to determine what recommended speed rating you required - W Y or Z.
What is load rating?
The load capacity of a tyre determines what weight each tyre is able to carry.
It is vital that you check with your vehicle handbook as to what capacity should be put on your car. In some cases, your insurance can become void if you select the incorrect tyres.
The load rating is generally found after the diameter reading and before the speed rating on the sidewall marking:
Tyre Load Rating Table
The following table shows the weight that each index specification is able to carry:
Should I pick a higher or lower load rating?
The load rating is an important component of a tyre and as such we do not recommend moving to a lower load rating. In some cases, your insurance can be rendered null and void if you select a load rating lower than is specified for your vehicle.
If you are thinking of choosing a higher load rating, this is possible; however it can lead to a slightly less comfortable driving experience.
Can I change the size of tyre fitted to my vehicle?
Converting to a different size of tyre is possible, but it must be done within strict criteria.
It is important to remember that you will need the diameter to remain as close as possible to the original size.
If the size is too different this affects the time/length it takes for a full tyre revolution (the tyre rolling circumference), which will cause your speedometer to display incorrect readings and your gearing will be adversely affected.
Please do not fit a different sized tyre without first consulting an expert. There are several online conversion sites that can help you. Neither DWBtyres.ae or DWBtyres.ae fitters can be held responsible for any changes made to the size of tyre fitted that lead to issues in terms of performance or damage to the vehicle.
How to change a tyre?
Changing your own tyre can be quite daunting. Many people have it in their head that only a skilled mechanic can do it. However, changing a tyre is fairly simple as long as you take it one step at a time and remain calm.
Here is a nine-step guide on how to successfully change your own tyre:
- First, pull over onto the side of the road or motorway and try to make sure that you are on a flat, even section of ground. Then engage the handbrake and then switch the engine off.
- Set up your warning triangle, so that any oncoming traffic can see it before they reach you and your car. Put on a bright jacket to stand out – particularly if it is dark.
- Remove the spare wheel from your boot (if you cannot find it, it is often located under a removable piece of flooring) along with a jack and wheel wrench.
- Before you jack the car up, loosen the wheel nuts using the wheel wrench (these are in the centre of the wheel – occasionally they are located underneath the hubcap).
- Raise the car slowly using the jack. Once the tyre is completely above the ground, finish loosening and removing the wheel nuts. Remove the wheel with the damaged tyre and place it carefully to one side. The wheel can be deceivingly weighty, so be careful.
- Lift up and put the new wheel and tyre into the place of the one you have just removed. Then tighten the wheel nuts – as you did previously when undoing the wheel nuts, do not tighten them entirely.
- Lower the car and then put the jack to one side. Tighten the wheel nuts fully.
- Tidy away your tools and put the old wheel and tyre in the boot.
- Make one last safety check, making sure that the wheel and tyre are on correctly.
A spare tyre is only suitable to be driven on for a small amount of time. Do not exceed 50mph with your spare tyre fitted to the car. Once home, make sure to order a new tyre as soon as possible.
Please note: Although this section refers to "changing a tyre" what we have described in this section is the changing of a wheel. We have not done this to confuse you. It is because this is the term most commonly associated with the actions described.
Tyre Safety Tips
Worn tyres significantly impede the performance of 3your car - low tread depths reduce the effectiveness of braking, steering, and acceleration, all of which are vital in staying safe. What are a few minutes put aside now to check your tyres, when you compare it to your own safety and that of your family?
What Should I Check?
We have a quick five point tyre check that we strongly recommend you complete:
- Check overall condition of tyres, including inner and outer sidewalls.
- Check tyre tread depth.
- Check all tyre pressures.
- Check signs of irregular wear.
- Check and examine the spare tyre.
A tyre does not have to look flat to be underinflated. To be safe you should check the pressure at least once a fortnight. If you are unsure as to what the correct pressure is for your vehicle, have a look in the Vehicle Manual.
Always remember that tyre pressure should only be tested when your tyres are cold - a good guideline is to leave them for an hour after driving so that they can cool down.
If you drive around under or overinflated tyres, your vehicle's handling will be seriously affected – in most cases, the vehicle will become unstable.
The wrong tyre pressure also increases tyre wear, significantly shortening its lifespan and increasing the chances of the tyre failing whilst driving.
If your tyre is evenly worn across the surface, then this could be a sign of over/under inflation. However, if it is only worn on one edge it is likely to be the result of poor wheel alignment. If this is the case you need to have a professional garage check your tracking.
An unbalanced wheel can cause dangerous mechanical damage. All DWBtyres.ae tyre fitting centres will balance your wheel as a matter of course after replacing your tyre.
The minimum legal tread depth for passenger tyres of light vehicles in the UAE is 1.6 mm. For a medium-sized vehicle, it is 2.4 mm, for buses and heavy trucks it is 3.2 mm and for motorbikes, it is 0.8 mm. Driving around in a vehicle with worn-out tyres that have low tread depth is extremely dangerous.
It is necessary to inspect the tread on a frequent basis for any signs of wear and tear. Keeping an eye on the following potential tyre tread issues will help:
- If the centre tread has excessive wear, it means your tyres are over-inflated.
- If there is a lot of wear on the tyre’s shoulder, it means they are underinflated.
- If the tread wear is uneven, it indicates poor wheel alignment.
- Too much wear on just one side of the tyre means the camber angle is incorrect or that there is a suspension problem.
- If the tread on the tyre’s outer section is crooked, it signals a problem with the toe-in value.
Even if you never use your spare it is still vital that you check that it is in good condition. Check the pressure and the tyre tread periodically.
It is better to discover any problems in a safe and comfortable environment, i.e. at home, than by the roadside.
How does buying from DWBtyres.ae work?
Selecting Your New Tyres
When you visit the DWBtyres.ae website, you will need to carry out a tyre search by entering your vehicle information or your tyre size.
1. Search by Tyre size: You can search tyres by entering details of Width, Height & Rim.
2. Search by Vehicle: You can search tyres by entering details of Make, Model & Year of the Car.
Once you have entered the correct information, click on search tyres, you will be presented with all the tyres we currently stock in that size.
Our specially designed search results page allows you to see all the relevant information of each tyre.
Booking Your Fitting Appointment.
Once have your new tyres selected, you can choose which installer you would like the fitting to take place at. You are also free to select what date and time is most convenient for you.
With your tyre and installer selected, you can click on Place order.
Enter Payment Information
After clicking on Place Order, you will be invited to enter your personal and banking information for online payment. This is a standard form.
We take our customer’s personal data very seriously at DWBtyres.ae and ensure that our system complies with the latest in retail safety protocols to ensure that any banking or personal data in our system is safe and secure.
Keeping You Informed
Once your order is placed we will send you the booking details confirming your order details, fitting appointment and order number.
The team at DWBtyres.ae then takes care of everything else, ensuring that you are kept informed at each stage for your own peace of mind.
Why buy from DWBtyres.ae?
Since the launch of the website, DWBtyres.ae has changed the way that motorists buy new tyres online in the UAE. When you buy new tyres from DWBtyres.ae you can enjoy key benefits such as:
- A large range of tyres – we stock tyres suitable for all types of vehicles. Our team works hard to ensure that the latest models from the leading brands within the tyre industry are available to our customers.
- Tyre fitting with an online booking system. Not only does this allows you to plan when your tyres will be fitted, but it also helps to minimise the amount of disruption to your day.
- Flexible in choosing a variety of Installer networks across UAE as per customers convenient location.
What happens after I place my order?
At DWBtyres.ae we work hard to ensure that your experience is the best we can make it.
Part of this is ensuring that we continue to keep you informed of your order after your visit to the DWBtyres.ae website is over.
We understand that communication is the key to a stress-free online shopping experience, especially once money has changed hands. To keep a customer up to date with the progress of their order, we send regular updates at each of the following steps:
Fully Fitted Orders
- On completion of purchase
- Once the tyres have been dispatched - we also track delivery and ask the fitting centre to confirm that the tyres have arrived - we will contact you if there are any issues
- On completion of purchase
- Once the tyres have been dispatched
In the unlikely event that an issue is encountered during the process, we will contact you by phone or email to inform you and to deliver a solution.
Why do your prices change?
We are constantly trying to improve our pricing by looking for the best deals and availability on tyres. There are times when prices may fluctuate due to a multitude of factors outwith our control.
Prices can also change when we introduce a new deal or when there is no longer availability of a tyre at the previous price.
What if I need my tyres today / quicker?
The tyres you buy through DWBtyres.ae are shipped to the installer of your choice from a number of different locations around the UAE.
Based upon you have selected your tyres and progressed to the installer checkout section, our quickest possible lead times for the tyre are shown as part of the calendar booking system.
What if you do not have the tyre I want?
All of our available stock is shown online. However, there may be times when we can find a specific item out with our normal systems.
If you have a specific stock requirement please contact us and we will endeavor to find the tyre for you.
Why do you list a tyre more than once at different prices?
There are times when two tyres listed on the search results page look to be the same but are in fact different – this is normally a subtle difference such as specification (i.e. speed rating) or Origin of Tyre or Tyre Labelling scores – an earlier version of a model may have a different score.
Will the tyre I receive look like the imagery on your site?
In the majority of cases, the imagery on our site is a true representation of the tyre you will receive. However, please note that all images are for illustrative purposes, and for some models, the tread pattern may vary slightly - depending on the size of the tyre ordered.
Why does search by vehicle results page show various different sizes?
In some cases vehicles may have a different tyre size requirement for the front and rear axles of the vehicle.
This is most prominent on vehicles produced by BMW, Audi & Mercedes.
If your vehicle has two different tyre size requirements, the website search results will show tyre sizes according to it.
Why does your Seach by Vehicle results page not show my tyre size?
Our registration search tool relies on information provided by vehicle manufacturers identifying the size of tyre that a vehicle was fitted with as standard – from the assembly factory.
After a vehicle has left the factory, however, the tyre size may be changed for a number of reasons – from a dealership looking to incentivise sales to previous owners converting to a different size.
Unfortunately this kind of information is not registered with a vehicle, so our system is unable to guarantee that this has not been the case for your vehicle.
If you find that the search results are delivering a different size than you expected based upon your vehicle, we advise checking with your vehicle’s handbook – or with the vehicle manufacture directly to get the correct size.
How do I pay for my tyres?
You can pay for your tyre order online via the DWBtyres.ae secure payment section.
To make a payment, we accept most major debit and credit cards, including:
Can I pay for tyres at the garage?
No, all orders through DWBtyres.ae need to be paid for on the website at the time of purchase. The garages we work alongside do not hold our stock and are unable to take payment for DWBtyres.ae orders.
Are my card details safe?
Absolutely, DWBtyres.ae complies fully with PCI compliance legislation to ensure that there is no risk to your personal and payment details.
We take the security of our customer's data very seriously and work hard to ensure that all failsafe systems and processes are fully up to date with the latest best practices.
Do I pay anything else at the fitter?
Once you have paid for the fully fitted service through DWBtyres.ae there is nothing further to pay.
If you do wish to have any additional services completed by the installer these must be paid for directly to the installer.
How long does a refund take?
Once we have confirmed a refund is required, we will process this immediately - however please note that it may take 3-5 working days for the balance to appear back on your account.
What does the price include?
Fully Fitted Price
When shopping for a fully fitted tyre, the price you see on the DWBtyres.ae website includes the following:
- Price of the tyre (including VAT)
- Tyre fitting
- Valve replacement (standard rubber valves only)
- Disposal of your old tyres
If you would like to have your tyres swapped at the fitting appointment (e.g. front to rear) or require your wheels to be aligned, this may be subject to further charges depending on the installer.
Mail Order Price
When shopping for a mail order tyre, DWBtyres.ae offers free shipping anywhere in UAE
Is fitting included in the price?
Does the price include VAT?
Does the price include balancing?
If you have selected our fitting service, yes, however, the price does not include alignment.
We mention this as there have been occasions in the past when a person has confused the two elements.
Balancing ensures that the tyres and wheels rotate without vibration. If not balanced regularly a car will begin to vibrate at certain speeds through the wheel or seat.
Alignment on the other hand addresses the angles of your vehicle’s wheels so they are perpendicular to the ground and each other. If not aligned tyres will wear unevenly, the car may pull off a straight line, steering wheel not straight.
Alignment is any additional services that you will need to book and pay for with the installer direct.
What is Postpoy?
Postpay is a payment solution that allows you to split your purchase amount into installments with absolutely zero interest and no fees!
How do I buy now and pay later with Postpoy?
Select Postpay on checkout and your total purchase will be split into [X] equal installments. The first installment is processed immediately and we deliver your order as normal, so you can enjoy it now and pay later.
The remaining installments are collected automatically on your debit/credit card thereafter. Absolutely no interest and zero fees are charged as long as all repayments are processed successfully on time.
Who con use Postpoy?
To use Postpay, you must be over 18 years old and have a valid [Emirates and/or Saudi] ID Card and [UAE/KSA] mobile number
How do I sign up to Postpoy?
Select Postpay on checkout and they sign you instantly as you checkout!
How much con I spend?
With [Retailer] you can Postpay up to [Max Limiter].
Is there any interest charged or fees for using Postpoy?
There is absolutely no interest and zero fees when using Postpay.
Is there a late fee if I don’t repay on time?
Postpay does their best to give you the benefit of the doubt and they will process the payment at the latest hour on the agreed date. However, if Postpay cannot process the payment due to insufficient funds then late fees will apply as indicated in their terms (https://postpay.io/terms)
What payment methods does Postpoy accept?
Postpay accepts all major debit and credit cards (i.e. Mastercard, Visa). Please note that Postpay does not accept any prepaid cards.
Will this impact my credit score?
Postpay performs a soft credit check to understand the repayment capability of each customer, this, in turn, has no impact on your credit rating.
What happens if I get into a situation where I am unable to make repayments?
If you do find yourself in this situation then please reach out to the Postpay support team and one of their dedicated responsible spending advisors will look into the options they have available.
Con I buy multiple items in one order and pay later?
In short, yes of course! As-long-as the total amount on checkout does not exceed the limit.
What happens if I need to return one or a portion of the items from a checkout of multiple items?
We call this a partial refund. Once you return the items we will issue you a partial payment refund and Postpay will automatically update the instalment plan by deducting the refunded amount from the last instalment in reverse. If the refund amount exceeds the total due, then Postpay will refund you the outstanding balance to the payment method linked to that instalment. Otherwise, your upcoming payments will continue to be collected until the remaining balance is paid off. You can see all relevant details (per instalment) on the customer dashboard (https://dashboard.postpay.io/) in the purchases section.
What happens if I need to return all the items in on instalment?
We call this a full refund. Once you return the items we will issue you a full payment refund and Postpay will refund you all the installments you have already paid and cancel all upcoming payments. You can see all relevant details of full refunds on the customer dashboard (https://dashboard.postpay.io/) in the purchases section in the canceled tab.
Why did Postpoy just charge me twice for the some amount?
During the approval process Postpay performs authorizations on the debit/credit card you have entered. Some banks reflect this pre-authorization as a notification but please note that this amount is not captured. If you have any doubts please contact our support team (firstname.lastname@example.org)
Is Postpoy secure?
Your security is of utmost importance - Postpay is a PCI DSS compliant company which means that they undergo strict compliance tests from the Payment Card Industry (PCI) to ensure that your data is safely stored in our systems. Please visit Postpay’s PCI D55 page (https://postpay.io/pci-dss) to learn more.
Why was I declined by Postpoy, what do I do next?
Postpay aims to provide the maximum of eligible customers their service, that being mentioned they do perform real-time credit risk assessments and fraud checks throughout the process. If you are not approved, then there are a few things to consider:
- Do you have sufficient funds to pay for the first immediate installment?
- How many ongoing installments do you have with Postpay?
Please contact email@example.com for any further support
Where is my nearest fitter?
DWBtyres.ae has installer network across UAE.
To find your nearest installer, enter your postcode/area in the Fitting & Installation Partner search section.
When can you fit my tyres?
Tyres will be fitted accordingly to the Date & Time selected by the customer at checkout.
Do you have a mobile fitter near me?
You can search for fitters in your area, including mobile fitters, by entering your postcode/area in the Fitting & Installation Partner search tool.
What do I need to take with me for fitting?
On the day of your tyre-fitting please ensure that you have printed out, or at least have a note of your DWB Order number. Also, ensure that you have your locking wheel nut key and that the fitting centre is made aware of its location.
If less than 4 tyres are being fitted to your vehicle, make sure to confirm with the fitter when you arrive which tyres are being replaced – to avoid any confusion.
- Please ensure you have read our terms and conditions.
- Please ensure that you have your locking wheel nut key and that the fitting centre is made aware of its location.
- Make sure you double-check the tyre size, speed rating and load rating of the tyres in your order against your existing tyre size. If you have ordered the wrong set in error, contact us.
- Double check the location of the garage and you have directions on how to get there.
- Double check the date and time of your fitting to ensure you arrive in plenty of time for your appointment.
- Remember to confirm with the fitter which tyres are being changed when you arrive.
- Take along your order number to the fitting centre (starting DWBO).
What To Expect at Your Fitting
- Please allow approximately 30 minutes for the fitting of each tyre. Please note this is an average figure - some tyres may take longer and others shorter to fit.
- The fully fitted price includes; fitting, valve, balance, VAT and disposal of old tyres. Specialist fitment valves, (e.g. pressure sensors or metal-bodied valves) are not included. These may incur additional costs from the garage if a replacement is required.
- Any extra services (i.e tracking, alignment, swap overs) are payable directly to the centre and are not the responsibility of DWBTyres.ae
- If you do not wish for your tyres to be disposed of, let the fitter know when you arrive.
After the Fitting
- After your tyres have been fitted, it is strongly recommended that your wheel nuts are checked after approximately 50 miles. This is to ensure they have settled correctly and have remained at the correct torque setting.
- Check the air pressure of your tyres once a fortnight. To find out what the correct pressure is for your vehicle, check your Owner’s Manual.
Please note: It should take around thirty minutes per tyre – keep this in mind when booking a tyre-fitting, especially if you are having 4 tyres fitted and have a busy schedule.
How does DWBtyres.ae select your Installer?
When adding new tyre fitters into our network, DWBtyres.ae require that each installer network partner is able to meet the high standards that both we and our customers expect.
Our expert team needs each center to also demonstrate they have all the required suitable equipment.
Ongoing checks are carried out once an installer has been included in our network, with each installer's performance and customer feedback monitored closely.
How long will the fitting take?
There is no set time on how long it takes to fit a tyre. As a general rule of thumb, it should take around thirty minutes per tyre – keep this in mind when booking a tyre-fitting, especially if you require 4 tyres fitted and have a busy schedule.
The reason it is difficult to provide an exact time is that each fitment can vary depending on a tyre’s size, the size of your vehicle’s wheels and the vehicle itself.
When you turn up for your appointment, our garages will be able to give you a clearer idea of how long it will take.
Still need help?
If your question has not been answered, you can contact us and our team will be happy to help you with your query.
Do you do tracking or wheel alignment?
The majority of installers on our network provide tracking services along with a range of other additional services such as servicing and seasonal checks.
Please note these services are separate from your order with DWBtyres.ae and therefore you will need to pay for them at the garage on the day of your appointment.
Do you do puncture repairs?
No, we are unable to book puncture repairs. However, our garages may be able to help arrange one if you visit them directly.
Do you sell bike tyres?
At the moment we are not dealing with bike tyres in DWBtyres.ae - however, we hope to include bike tyres on the website in near future.
Can I get fitting today?
The tyres you buy through DWBtyres.ae are shipped to the installer of your choice from a number of different locations around the UAE.
Based upon you have selected your tyres and progressed to the installer checkout section, our quickest possible lead times for the tyre are shown as part of the calendar booking system.
Tyre Rotation Advice
Rotating your tyres periodically can help to prevent uneven wear and prolong the lifespan of your tyres.
Rotating Tyres: Best Practise
When should you rotate your tyres? Generally speaking, it is recommended that you rotate the tyres on your vehicle once every six months, or 6,000 miles/9000 kilometres – whichever comes first.
To do so, each tyres needs to be removed and refitted at a different position. This helps to ensure that each tyre wears evenly and lasts longer.
For each driving method, there is a correct way to rotate your tyres. You want to ensure that you rotate the tyres to the correct position for your vehicle.
Rotating Tyres on a Front Wheel Drive
The two front tyres stay on the same of the car and are transferred to the rear. However, the rear tyres move forward and switch sides.
Rotating Tyres on a Rear Wheel Drive
The two rear tyres stay on the same side of the car and are transferred to the front. However, the front tyres move backwards and switch sides.
Rotating Tyres on a Four Wheel Drive
In this instance both sets of tyres swap sides and position. So the two front tyres move back and switch. At the same time, the two rear tyres move forward and switch.
Rotating Directional Tyres
The above rules should not be followed if your tyres are ‘directional tyres’. The tread pattern on this variety tyre is designed specifically to work in a certain way in relation to its position on the vehicle - switching sides would be dangerous.
The tyres change position but do not switch. The two front tyres move back and the two rear tyres move forward – they stay on the same side of the car as before.
Do you price match?
We work hard to make sure that our prices are as competitive as possible. Our online prices represent our best possible offer and we are not able to provide any further discount.
At DWBtyres.ae we provide great prices, with great choice across a range of brands - with a wide network of quality partner installers throughout UAE. This, along with high standards of customer service, means we are confident that you will not find a better comprehensive offer of price and service elsewhere.
Do you have any discount codes I can use?
We often have a number of exclusive offers and competitions live throughout the year. To find out the latest offers, please check Special Offers
Can I get a discount if I buy more than one tyre?
Our prices are the same whether you are buying one or four tyres, we work hard to ensure that the tyres are competitively priced for all customers rather than offer incentives to order more.
How do I return my tyres?
If you wish to return your tyres to us or cancel your order please contact our customer service team. Once we have your message we will take you through the process of canceling your order.
How do I cancel my order?
If you wish to return your tyres to us or cancel your order please contact our customer service team.
Once we have received a message from you we will take you through the process of canceling your order.
How do I contact you?
You can get in touch with us by clicking here.